Refund Terms | MyWorkFinder

Revision date: 2026-06-06

1. General provisions

These Terms govern cancellation of paid access to MyWorkFinder and refunds.

Service Provider:

• individual entrepreneur: Таланов Евгений Николаевич;
• INN: 370207024723;
• OGRNIP: 320370200027053;
• email: ip.talanov.evgeny@gmail.com;
• support in Telegram: pretty_developer;
• site MyWorkFinder.

The User has the right to refuse the service at any time. When issuing a refund, the Service Provider has the right to withhold the cost of the actual part of the service provided and the actual expenses incurred related to the execution of the contract.

2. When to contact us

Request payment verification or refund if:

• payment was charged, but access was not provided;
• a different plan or incorrect access period was provided;
• the same payment was charged more than once;
• the payment was made incorrectly;
• a significant technical problem on the part of MyWorkFinder did not allow the use of paid access;
• you want to cancel the remaining part of the paid period;
• you need to clarify the status of a previously issued refund.

3. How to send a request

The request can be sent to:

• by email: [ip.talanov.evgeny@gmail.com];
• via support in Telegram: [https://t.me/pretty_developer].

The date and time of receipt of the request is considered to be the moment it is received at the specified email address or the moment it is registered by the support system in Telegram. The date of reading the request or response of the Service Provider does not change the date of its receipt.

A request to cancel the remainder of the paid period must be received before the end of that period. After the end of the paid period, there is no unused portion of the service.

For other reasons, the request should be sent within a reasonable time after the User becomes aware of the circumstance that served as the basis for the request.

This rule does not limit the User’s right to make claims if the service was not provided, was provided with deficiencies, was charged more than once, or another basis arose as provided by law. Requirements related to service deficiencies may be submitted within the time limits established by Article 29 of the Law of the Russian Federation “On the Protection of Consumer Rights”, including in the absence of a warranty period - within a reasonable time, but within two years from the date of completion of the service.

Please indicate in your request:

• username or unique account number in Telegram;
• date and approximate time of payment;
• payment amount in rubles or number of Telegram Stars;
• selected plan;
• payment method used: YooKassa, RoboKassa or Telegram Stars;
• reason for contacting;
• email address for the receipt, if specified;
• confirmation of payment, if available.

Do not send the full bank card number, expiration date, security code, passwords or verification codes.

4. Reviewing the request

The Service Provider checks the payment, the date of provision of access, the selected plan, the term and the actual period of provision of the service.

Based on the review, the Service Provider:

• restores or corrects access;
• cancels an unconfirmed payment;
• issues a full or partial refund;
• informs the User of the reason for declining the refund request.

The request is considered, and the Service Provider processes the refund within 10 calendar days from the date of receipt of the User’s request.

If the request does not allow identifying the User, payment or requirement, the Service Provider requests the missing information. Such a request does not change the date the request was originally received if, after clarification, it can be confirmed which payment and claim it related to.

The time required for the funds to be credited after processing the refund depends on the bank and the payment system.

5. Full refund

A full refund is issued if:

• there was a repeated charge for the same access;
• payment is confirmed, but access is not provided due to the fault of MyWorkFinder;
• incorrect access has been granted and the error cannot be corrected;
• the service has not actually begun to be provided;
• the payment was confirmed, but the paid access was not actually activated;
• a full refund is required in other cases provided by law.

6. Partial refund

The provision of the service and the course of the paid period begin at the moment of actual activation of the paid access, recorded by the MyWorkFinder system.

If the payment is confirmed before the actual activation of access, the delay time is not included in the paid period. If access cannot be provided, the User has the right to request a full refund.

If the User refuses the service after the actual activation of the paid access, the refund amount is calculated as follows:

refund amount = paid amount - cost of the actual part of the service provided - confirmed actual expenses of the Service Provider.

The cost of the actual portion of the service provided is calculated in proportion to the number of calendar days from the moment of actual activation of the paid access to the date and time of receipt of the refusal request. A partial calendar day is counted as a full day.

Actual expenses can only be deducted to the extent related to the specific payment and execution of the contract. At the User's request, the Service Provider provides a calculation of the refund amount.

The same amount is not taken into account simultaneously in the cost of the part of the service provided and in the actual expenses of the Service Provider.

The absence of suitable orders, responses, completed transactions or expected income does not in itself mean that the service was not provided. MyWorkFinder provides access to the collection, filtering and delivery of order information, but does not guarantee commercial results.

7. Refund method

Refunds are made based on the original payment:

• payment via YooKassa is returned via YooKassa;
• payment via RoboKassa is returned via RoboKassa;
• a payment made in Telegram Stars is refunded in Telegram Stars in accordance with Telegram rules.

Telegram Stars are virtual elements within the Telegram system and are used according to Telegram Stars Terms. The Service Provider does not sell Stars to the User, does not set the price for their purchase in rubles, and does not determine the terms of their exchange or compensation.

When refunding a service paid for via Telegram Stars, the Service Provider refunds the corresponding number of Stars through Telegram. Issues regarding the refund of the money that the User previously paid to Telegram or a third-party payment service when purchasing the Stars themselves are governed by the rules of Telegram and the relevant payment service.

These provisions do not limit the User's rights that cannot be limited by agreement in accordance with the legislation of the Russian Federation.

If the payment has not yet been finalized, a cancellation may be issued instead of a refund.

If a payment has already been returned or a dispute has been opened with a bank or payment system, a duplicate refund for the same payment will not be issued.

8. Receipts and personal data

If a receipt was issued for the payment, information about the refund is issued in the manner established by law and the rules of the payment system.

To resolve the request, MyWorkFinder processes information about the User, payment, access, and support correspondence. More details about this are specified in the Personal Data Processing Policy.

9. Change of Terms

The new version of the Terms applies to future payments from the date of publication. The refund terms for a payment that has already been made are determined by the version of the documents accepted by the User before payment and the current legislation of the Russian Federation.

The current version is posted on the Refund Terms page.